Frequently Asked Questions
Everything you need to know about our craftsmanship and service.
What is the Billy Reid shipping policy?
We offer standard, expedited, and next-day shipping options. Orders over $150 qualify for complimentary ground shipping within the continental United States.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of purchase, provided items are in their original, unworn condition with tags attached. Final sale items are not eligible for return.
Where are Billy Reid products manufactured?
We pride ourselves on high-quality craftsmanship, sourcing premium fabrics from around the world and partnering with skilled artisans in the USA, Italy, and other specialized regions.
How do I determine my correct size?
Each product page features a detailed size guide. Our clothing generally follows a tailored, true-to-size fit. If you are between sizes, we recommend sizing up for a more relaxed feel.
Does Billy Reid offer alterations?
Complimentary basic alterations are available at our physical boutique locations for full-price tailored items. Please contact your local Billy Reid shop for more details.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment payments through Affirm.